WN Hive

Front Office Host - Digital Hotel & Guest lounge (Onsite)

Sofia
Work Type: Full Time
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Job Description

We are seeking a dynamic and service-oriented Front Office Host to support our digitally managed hotel operation. This hybrid role combines guest reception duties with beverage service in our guest lounge and breakfast area, which shares space with the hotel’s restaurant. You will provide warm, personal service, guide guests through the digital check-in process and coordinate with hotel staff and procedures. You’ll also support hotel breakfast and assist in serving drinks and light meals during the day.

This position is ideal for someone with hospitality or F&B experience who thrives in a digital, guest-facing environment and enjoys delivering both operational excellence and heartfelt service.


Dare to have a mission

Front Office & Guest Experience

  • Greet and assist guests through the digital check-in and check-out process

  • Ensure guests are accommodated in rooms that reflect their booking details and preferences

  • Maintain awareness of in-house and arriving guests, including special requests and VIPs

  • Coordinate with housekeeping to ensure timely room readiness

  • Process payments for extra services (upgrades, late check-out, etc.)

  • Monitor digital systems and guest communications to resolve any concerns proactively

  • Provide basic concierge-style support and coordinate with the back office for smooth operations


Breakfast & Lounge Service

  • Set up and monitor the hotel breakfast service (buffet or à la carte as applicable)

  • Welcome guests for breakfast, assist with any special dietary needs or preferences

  • Serve drinks and light meals during the day in the lounge or restaurant area

  • Maintain cleanliness and atmosphere of the lounge area, ensuring a pleasant guest environment

  • Follow food safety and hygiene standards


The tools in your Backpack

  • Prior experience in hotel front office, hospitality, or F&B service

  • Confident with digital tools and PMS platforms (e.g., Cloudbeds, Opera, tablets, POS systems)

  • Comfortable handling food and beverages

  • Fluent in English and Bulgarian (other languages are a plus)

  • Strong communication and multitasking skills

  • Service-first mindset and a natural host personality

  • Well-groomed, presentable, and reliable

  • Able to work flexible shifts, including mornings, weekends, and holidays


Our recipe for a great life in Bulgaria: 
  • The opportunity to participate in our new nomadic economy, instead of watching it happen from the side-lines
  • A personalized career development program
  • An environment where your opinion matters, and you manage your own work-life balance
  • International and dynamic workplace
  • Onsite access to co-working spaces, meeting rooms, an event rooftop, communal kitchens, sports, and leisure areas & parking
  • Competitive remuneration and social welfare package (such as 25 days annual paid leave, private health insurance, and various community benefits and events)
  • Low cost of living in parallel with low personal income tax, growing your purchasing power to wine, dine and travel & work abroad & remote!
= TOTAL(LY): amazing life & work with WorkNomads
About the docking station
WorkNomads is a global employer for digital nomads, empowering people to live life their way, offering flexible co-living and remote and project-based jobs
Interest piqued? Join us!
We celebrate the right of every human to be themselves and provide opportunities for global talent to shine. Diversity, social equity, and inclusion are at the core of who we are. We create an environment where different voices are respected, heard and empowered in equal measure. We’re breaking down the boundaries by designing a new nomadic economy by enabling people to do what they love and be where they want.
 

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